We'd love to hear from you
Have questions about DUOAI? Want to partner with us? Or just want to say hello? We're here to help!
Connect with us and other DUOAI users on Discord
We're a remote-first company with team members across the globe.
Headquarters: San Francisco, CA
Monday - Friday: 9am - 6pm PT
Weekend: Limited support via email
Quick answers to common questions
We aim to respond to all inquiries within 24-48 business hours. For urgent technical support, please specify in your message subject.
For technical support, please email support@duoai.com with details about your issue, including your operating system, game, and a description of the problem. Screenshots are helpful when applicable.
Yes, we offer a 14-day money-back guarantee if you're not satisfied with DUOAI. Please contact our support team to process your refund.
We love hearing feature suggestions! Please use the contact form with the subject "Product Feedback" or join our Discord community where we have a dedicated channel for feature requests.